Standard SLA
99.5% uptime guarantee
4-hour response time for critical issues
Business hours support (8x5)
Monthly performance reporting
Fully Managed Starlink with Enterprise Support and SLAs
Get all the benefits of Starlink Enterprise connectivity without the operational overhead. Fieldbase handles provisioning, monitoring, troubleshooting, and support, delivering guaranteed uptime with enterprise-grade service level agreements.
Trusted by
What is Managed Starlink?
Image: SpaceX (Starlink dish on an office rooftop)
Managed Starlink is a complete turnkey service where Fieldbase takes full responsibility for your Starlink Enterprise connectivity. We handle everything: equipment procurement, installation, configuration, 24/7 network monitoring, proactive maintenance, troubleshooting, and technical support.
You get the performance and global coverage of Starlink with the reliability and accountability of enterprise SLAs—without needing in-house expertise to manage satellite connectivity.
High speed internet with low latency
Global coverage for remote locations
Enterprise VPN and dedicated IP
Why you need the Managed Starlink
Complete Equipment Management
Starlink terminal procurement and delivery
Professional installation and mounting
Configuration and network integration
Hardware replacement in case of failures
24/7 Network Operations Center (NOC) Monitoring
Real-time monitoring of connectivity status
Proactive fault detection and alerting
Performance tracking (throughput, latency, uptime)
Automated incident escalation
Enterprise SLA with Guaranteed Uptime
Uptime guarantee
NOC support
Defined response times for incidents
Monthly performance reports
Technical Support
Dedicated support hotline (phone, email, chat)
Priority escalation for critical issues
On-site troubleshooting when needed
Regular account reviews with technical team
Provisioning & Configuration
Initial service setup and testing
Integration with existing network infrastructure
QoS (Quality of Service) configuration
VPN setup and security hardening (if required)
SLA Tiers
A streamlined deployment process designed to deliver secure enterprise connectivity with minimal disruption.
Recommended
Premium SLA
99.7% uptime guarantee
2-hour response time for critical issues
24/7/365 support
Dedicated account manager
Quarterly technical reviews
Priority hardware replacement
How organizations use it
Multi-Site Retail or Branch Networks
Retail chains or banks with dozens of remote locations can offload Starlink management to Fieldbase. We monitor all sites centrally, handle issues proactively, and ensure consistent performance across the network.
Remote Industrial Operations
Mining, oil & gas, or construction companies operating in remote areas need reliable connectivity but don't want to manage satellite equipment in-house. Managed Starlink provides guaranteed uptime with expert support.
Maritime & Offshore
Vessel owners and offshore platform operators need connectivity that "just works." Fieldbase manages Starlink Maritime terminals, handles technical issues remotely, and dispatches technicians to ports or platforms when needed.
Deployment process
A streamlined deployment process designed to deliver secure enterprise connectivity with minimal disruption.
Who needs Managed Starlink?
Managed Starlink is ideal for organizations that:
Lack in-house expertise to manage satellite connectivity
Require guaranteed uptime for business-critical operations
Want predictable monthly costs with no surprise failures or downtime
Need accountability (someone to call when connectivity fails)
Operate multiple remote sites and need centralized management
Prefer to outsource infrastructure management to focus on core business
